Refund & Rescheduling Policy
At Ava Life Coach, we value your time, energy, and investment in this journey. To keep everything clear and fair, please review the following policy:
1. Refunds
You’re fully covered: if you change your mind, you can get a full refund within 7 days before the first session begins, minus payment processing fees charged by Stripe/credit card providers.
After the first session has taken place, no refunds are available.
2. Rescheduling
Life happens! sometimes things come up! If you can’t make it, just let me know at least 24 hours in advance and we’ll easily reschedule.
Any unused sessions can always be rescheduled within 6 months of purchase.
3. Missed Sessions
If you don’t show up without notice, the session may be considered used.
However, I understand that life can get busy. I’ll always wait a short time and reach out, and in most cases I’m happy to reschedule so the session is not lost